Effective May 12, 2025, CRA has started a phased in approach to transition most business correspondence to online mail as the default method of mail delivery. You will start receiving most of your business notices and other correspondence through the CRA My Business Account portal and will no longer be receiving the same correspondence in the mail.
This change applies to all the following businesses:
- New business and program account registrations with CRA – effective May 12, 2025
- Businesses registered for CRA My Business Account – effective June 16, 2025
- Businesses who have given CRA online access to a representative – effective June 16, 2025
How to get ready:
- Sign in to your CRA My Business Account to ensure you have access to all your business numbers and the ability to view your business correspondence.
- Make sure your email address is added to your account and is up-to-date.
- You can request to receive your business correspondence by paper mail by doing the following:
-
- Select paper mail as your delivery method for correspondence in My Business Account, or
- Fill out and mail from RC681-Request to Activate Paper Mail for my Business (RC681 Request to Activate Paper Mail for my Business – Canada.ca)
- Monitor your CRA account for new online mail or register to receive email notifications to be notified when you have new mail in My Business Account